First Steps with eParkiet
Complete setup guide for new organizations
Complete these essential steps to set up your organization and create your first tournament.
Organization Setup
Account Registration
- Visit eparkiet.com
- Create your organizer account
- Complete email verification
- Access your organization dashboard
Ensure you use a professional email address that you check regularly.
Organization Profile
Navigate to Settings → General and complete your organization information:
- Organization name (displayed on all tournaments)
- Contact email address (for participant communications)
- Phone number (optional but recommended)
- Complete address (required for billing and legal purposes)
- Organization description
This information appears on tournament pages and in communications with participants.
Stripe Payment Configuration
REQUIRED: You must configure Stripe before creating any paid tournaments. This is not optional.
Go to Settings → Billing:
- Click "Connect Stripe Account"
- Complete Stripe account creation or login
- Verify your business information
- Add bank account for payouts
- Complete identity verification process
Stripe is required for all paid tournaments.
First Tournament Creation
Basic Tournament Information
Navigate to Tournaments → New Tournament:
- Tournament name and description
- Event date and time
- Venue information and address
- Tournament type selection
- Tournament status (keep as "Draft" while configuring)
Start with status set to "Draft" to configure all components before publishing.
Create Tournament Categories
CRITICAL: Categories must be created before tickets. Navigate to your tournament → Categories:
Category Structure:
- Age groups (Children, Youth, Adult, Senior)
- Skill levels (Beginner, Intermediate, Advanced, Professional)
- Dance styles (Standard, Latin, 10-Dance)
Example Categories:
- "Standard Adult A" - Advanced adult standard dances
- "Latin Youth B" - Intermediate youth Latin dances
- "10-Dance Professional" - All 10 dances for professionals
Category Settings:
- Maximum participants per category
- Registration requirements
- Age restrictions and verification
- Custom form fields for additional data
Create Registration Tickets
MANDATORY: Each category needs a ticket to collect payments. Navigate to Tickets:
Participant Tickets:
- Must be linked to a category (required for tournament participants)
- Set entry fees and pricing
- Configure registration deadlines
- Select form templates for data collection
Viewer Tickets (Optional):
- Not linked to categories (for spectators only)
- General admission pricing
- VIP or special access options
- Simple data collection requirements
Ticket Configuration:
- Currency selection (PLN, EUR, USD)
- Payment methods (Stripe required for online payments)
- Availability windows (early bird, regular, late registration)
- Purchase limits per person
Testing and Publication
-
Test Registration Process:
- Create test registration for each ticket type
- Verify payment processing works correctly
- Check email confirmations are sent
- Test mobile registration experience
-
Verify Data Collection:
- Ensure all required participant data is collected
- Check form validation works properly
- Test file upload functionality if needed
-
Publish Tournament:
- Change status from "Draft" to "Published"
- Share registration link with participants
- Monitor initial registrations for issues
Important: Only publish after thoroughly testing the complete registration and payment workflow.
Essential Settings
Default Configuration
Navigate to Settings → General:
- Default currency (PLN, EUR, USD)
- Organization contact information
- Logo upload (optional)
Payment Processing
In Settings → Billing:
- Verify Stripe connection status
- Review payment method options
- Configure automatic invoicing if needed
All tournament entry fees are processed through your Stripe account.
Verification Checklist
Before creating your first paid tournament:
- Organization profile is complete with contact information
- Stripe account is connected and verified for payments
- Test transaction processed successfully
- Organization logo uploaded (recommended)
- Contact information is accurate and accessible
- You understand the categories → tickets → publication workflow
- Form templates are configured for data collection
- Email notifications are working properly
- Mobile registration experience has been tested
Next Steps
After completing setup:
- Tournament Management - Complete tournament creation workflow
- Category Management - Detailed category configuration
- Ticket Management - Registration and pricing setup
- Participant Management - Managing registrations and participants
- Payment Processing - Transaction and payment handling
- Reports and Analytics - Understanding reporting capabilities
Troubleshooting
Stripe Connection Issues
- Verify you're logged into the correct Stripe account
- Complete all required business verification steps
- Ensure bank account information is accurate
- Contact Stripe support for account-specific issues
Tournament Creation Problems
- Confirm organization profile is complete
- Verify Stripe is properly connected for paid events
- Check that all required fields are filled
- Ensure registration deadline is in the future
For additional support, contact [email protected] with specific details about any issues.