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Getting Started

First Steps with eParkiet

Complete setup guide for new organizations

Complete these essential steps to set up your organization and create your first tournament.

Organization Setup

Account Registration

  1. Visit eparkiet.com
  2. Create your organizer account
  3. Complete email verification
  4. Access your organization dashboard

Ensure you use a professional email address that you check regularly.

Organization Profile

Navigate to Settings → General and complete your organization information:

  • Organization name (displayed on all tournaments)
  • Contact email address (for participant communications)
  • Phone number (optional but recommended)
  • Complete address (required for billing and legal purposes)
  • Organization description

This information appears on tournament pages and in communications with participants.

Stripe Payment Configuration

REQUIRED: You must configure Stripe before creating any paid tournaments. This is not optional.

Go to Settings → Billing:

  1. Click "Connect Stripe Account"
  2. Complete Stripe account creation or login
  3. Verify your business information
  4. Add bank account for payouts
  5. Complete identity verification process

Stripe is required for all paid tournaments.

First Tournament Creation

Basic Tournament Information

Navigate to Tournaments → New Tournament:

  • Tournament name and description
  • Event date and time
  • Venue information and address
  • Tournament type selection
  • Tournament status (keep as "Draft" while configuring)

Start with status set to "Draft" to configure all components before publishing.

Create Tournament Categories

CRITICAL: Categories must be created before tickets. Navigate to your tournament → Categories:

Category Structure:

  • Age groups (Children, Youth, Adult, Senior)
  • Skill levels (Beginner, Intermediate, Advanced, Professional)
  • Dance styles (Standard, Latin, 10-Dance)

Example Categories:

  • "Standard Adult A" - Advanced adult standard dances
  • "Latin Youth B" - Intermediate youth Latin dances
  • "10-Dance Professional" - All 10 dances for professionals

Category Settings:

  • Maximum participants per category
  • Registration requirements
  • Age restrictions and verification
  • Custom form fields for additional data

Create Registration Tickets

MANDATORY: Each category needs a ticket to collect payments. Navigate to Tickets:

Participant Tickets:

  • Must be linked to a category (required for tournament participants)
  • Set entry fees and pricing
  • Configure registration deadlines
  • Select form templates for data collection

Viewer Tickets (Optional):

  • Not linked to categories (for spectators only)
  • General admission pricing
  • VIP or special access options
  • Simple data collection requirements

Ticket Configuration:

  • Currency selection (PLN, EUR, USD)
  • Payment methods (Stripe required for online payments)
  • Availability windows (early bird, regular, late registration)
  • Purchase limits per person

Testing and Publication

  1. Test Registration Process:

    • Create test registration for each ticket type
    • Verify payment processing works correctly
    • Check email confirmations are sent
    • Test mobile registration experience
  2. Verify Data Collection:

    • Ensure all required participant data is collected
    • Check form validation works properly
    • Test file upload functionality if needed
  3. Publish Tournament:

    • Change status from "Draft" to "Published"
    • Share registration link with participants
    • Monitor initial registrations for issues

Important: Only publish after thoroughly testing the complete registration and payment workflow.

Essential Settings

Default Configuration

Navigate to Settings → General:

  • Default currency (PLN, EUR, USD)
  • Organization contact information
  • Logo upload (optional)

Payment Processing

In Settings → Billing:

  • Verify Stripe connection status
  • Review payment method options
  • Configure automatic invoicing if needed

All tournament entry fees are processed through your Stripe account.

Verification Checklist

Before creating your first paid tournament:

  • Organization profile is complete with contact information
  • Stripe account is connected and verified for payments
  • Test transaction processed successfully
  • Organization logo uploaded (recommended)
  • Contact information is accurate and accessible
  • You understand the categories → tickets → publication workflow
  • Form templates are configured for data collection
  • Email notifications are working properly
  • Mobile registration experience has been tested

Next Steps

After completing setup:

Troubleshooting

Stripe Connection Issues

  • Verify you're logged into the correct Stripe account
  • Complete all required business verification steps
  • Ensure bank account information is accurate
  • Contact Stripe support for account-specific issues

Tournament Creation Problems

  • Confirm organization profile is complete
  • Verify Stripe is properly connected for paid events
  • Check that all required fields are filled
  • Ensure registration deadline is in the future

For additional support, contact [email protected] with specific details about any issues.