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Payments & Revenue

Stripe Payment Configuration

Complete guide to setting up automated payment processing

Introduction

Stripe integration enables automated payment processing for your tournaments. This eliminates manual payment tracking, reduces administrative overhead, and provides a professional payment experience for participants.

Benefits of Automated Payments

Time Savings

Manual Payment Processing

  • Bank detail distribution: 2-3 hours
  • Payment verification: 8-10 hours
  • Confirmation emails: 3-4 hours
  • Financial reconciliation: 2-3 hours
  • Total: 15-20 hours per tournament

Automated with Stripe

  • All processes handled automatically
  • Real-time payment tracking
  • Instant confirmations
  • Automated financial reports
  • Total: 0 hours manual work

Improved Registration Rates

  • Online payments increase completion rates from 60% to 95%
  • Participants prefer instant confirmation
  • Reduced friction in registration process

Configuration Process

Access Payment Settings

  1. In your eParkiet dashboard go to Settings → Billing
  2. Click the big blue "Connect with Stripe" button
  3. You'll be redirected to Stripe's secure portal

If you have an existing Stripe account, you can connect it directly without creating a new one.

Stripe Account Setup

Fill out the simple form:

  • Business name: Your tournament organization
  • Business type: Individual/Sole Proprietorship or Corporation
  • Tax ID: Your business tax identifier
  • Bank account: Where you want money deposited
  • Phone number: For security verification

Stripe will verify your information automatically. This process is typically instant but may take up to 24 hours for new accounts.

Super easy:

  1. Log into your existing Stripe account
  2. Review the permissions eParkiet is requesting
  3. Click "Connect"
  4. Done!

Your existing Stripe configuration and bank account details will be used automatically.

Testing and Verification

  1. Create a test tournament (set entry fee to €0.50)
  2. Make a test payment using card 4242 4242 4242 4242
  3. Check your eParkiet dashboard - payment should appear instantly
  4. Check your email - you should get a confirmation

After successful testing, update your tournament with actual pricing and publish.

Post-Configuration Features

  • Automatic payment enablement for all tournaments
  • Multiple payment methods: credit cards, Apple Pay, Google Pay, bank transfers
  • Settlement to your bank account within 2-3 business days
  • Automated invoice generation and email confirmations
  • Comprehensive financial reporting for accounting purposes

Implementation Examples

Regional Tournaments

Organizations running regional tournaments report significant efficiency improvements:

  • Reduced payment processing time from 15 hours to zero
  • Increased registration completion rates by 40%
  • Elimination of payment tracking errors

International Events

Multi-country tournament series benefit from:

  • Automatic currency conversion
  • Localized payment methods
  • Unified financial reporting across events

High-Volume Championships

Large-scale events with 500+ participants achieve:

  • Complete payment automation
  • Real-time financial tracking
  • Reduced administrative staff requirements

Pricing Guidelines

€29 instead of €30 → 23% more registrations
€49 instead of €50 → 18% more registrations
€79 instead of €80 → 15% more registrations

Consider implementing early bird discounts to incentivize advance registration.

€89 instead of €90
€129 instead of €130
€149 instead of €150

Package deals for multiple categories can increase average registration value.

€199 instead of €200
€299 instead of €300
€449 instead of €450

Championship events typically command higher pricing due to prestige and prize pools.

Payment Plans

For higher-priced categories, consider offering installment options:

Example: Championship Package (€299)

  • Full payment: €299
  • Two installments: €159 each (total €318)
  • Three installments: €109 each (total €327)

Installment plans can improve accessibility while generating additional revenue through convenience fees.

Frequently Asked Questions

Transaction Fees
Stripe processing fees vary by region and payment method. Check your Stripe dashboard for specific rates in your location. eParkiet does not charge additional platform fees on top of Stripe's processing costs.

Settlement Timeline
Standard payout: 2-3 business days
First payout for new accounts: up to 7 business days

Refund Process
Initiate refunds directly from the dashboard. Funds are returned to the original payment method within 5-10 business days.

Fee Transparency
All fees are clearly disclosed. No hidden charges or unexpected costs.

Technical Requirements
No technical expertise required. All operations are managed through the user-friendly dashboard interface.

System Reliability
Stripe maintains 99.99% uptime. In rare cases of service interruption, manual payment recording is available as a backup.

Payment Methods
Supported methods include SEPA Direct Debit, Przelewy24, iDEAL, and various local payment options.

Mobile Payments
Apple Pay and Google Pay are automatically enabled for mobile users.

Business Requirements
A registered business entity is required (sole proprietorship, partnership, or corporation).

Geographic Coverage
Stripe operates in 40+ countries including EU member states, United States, Canada, Australia, and others.

Existing Stripe Accounts
Existing Stripe accounts can be connected directly to eParkiet.

Tax and Accounting
eParkiet generates comprehensive invoices and financial reports. Data can be exported in Excel or PDF format for accounting purposes.

Advanced Features

Multi-Currency Support

  • Automatic currency conversion for international participants
  • Settlement in your preferred currency
  • Real-time exchange rates
  • Transparent conversion fees

Subscription Models

  • Seasonal tournament packages
  • Monthly training memberships
  • Annual championship series

Analytics and Reporting

Registration Funnel Metrics

  • Page view tracking
  • Registration initiation rate
  • Payment completion rate
  • Revenue per visitor
  • Peak registration periods

Security and Compliance

Security Standards

  • PCI DSS Level 1 Compliance: Highest level of payment security certification
  • SSL/TLS Encryption: All data transmission is encrypted
  • Tokenization: Card details are never stored on eParkiet servers
  • 3D Secure Authentication: Additional verification for European cards
  • Fraud Prevention: Machine learning algorithms detect and prevent fraudulent transactions

Data Protection (GDPR)

  • Data stored in EU-based data centers
  • Automated data retention policies
  • Participant data export capabilities
  • Right to erasure implementation

Troubleshooting

Connection Issues

If you encounter "Could not connect Stripe account" error:

  1. Clear browser cache and cookies
  2. Use private/incognito browsing mode
  3. Verify Stripe account is fully activated
  4. Contact [email protected] with error details

Payment Processing Problems

If participants cannot complete payments:

  1. Verify tournament is published
  2. Check Stripe account status
  3. Confirm payment methods are enabled
  4. Test with different browsers

Settlement Delays

If payouts are delayed:

  1. Review payout schedule in Stripe dashboard
  2. Verify bank account information
  3. Account for banking holidays
  4. Contact Stripe support for account issues

Next Steps

Get Started with Stripe

  1. Access your payment settings
  2. Complete Stripe onboarding
  3. Configure your first tournament
  4. Begin accepting online payments

For assistance, contact [email protected] or use the live chat on eparkiet.com.