Account Security

Guide to securing your eParkiet account and protecting participant data with available security measures.

Account Security Basics

Password Security

Password Best Practices:

• Use a strong, unique password for your eParkiet account
• Avoid common passwords like "password123" or "tournament2024"
• Include mixed characters - uppercase, lowercase, numbers, and special characters
• Keep it private - never share your password with others

Password Examples:

✅ Dance#Tournaments2024!Secure
✅ My*F1rst^Tourn@ments#2024
✅ eParkiet!Org@nizer#2024
❌ password123
❌ tournament2024
❌ admin1234

Current Security Features

Available Security Measures: The current eParkiet system provides basic security features:

• Secure password-based authentication
• HTTPS encrypted connections for all data transmission
• Secure data storage and processing
• Regular system security updates

Account Access Security

Login Security:

• Always log out when using shared or public computers
• Use secure internet connections (avoid public WiFi for sensitive operations)
• Keep your browser updated for security patches
• Be cautious of phishing emails or suspicious login requests

Safe Computing Practices:

• Keep your computer and mobile devices secure with updated antivirus
• Use secure networks when accessing your eParkiet account
• Never save passwords on shared computers
• Log out completely after each session

Single-User Account Model

Current Access Structure

Account Ownership: Each eParkiet organization operates with a single user account that has full access to all features:

• Complete tournament management
• All participant data and communications
• Financial settings and transaction access
• Organization settings and configuration
• Data export and reporting capabilities

Managing Team Access

When Team Collaboration is Needed:

• Credential Sharing: Some organizations share account credentials with trusted team members
• Data Sharing: Export relevant data to share with team members externally
• Task Delegation: Coordinate responsibilities while maintaining centralized account control
• Communication: Use external tools for team coordination and communication

Security Considerations:

• Change passwords regularly if sharing account access
• Share credentials only with essential, trusted team members
• Monitor account activity for unusual behavior
• Use secure communication channels for credential sharing

Data Protection and Privacy

GDPR Compliance Responsibilities

Your Legal Obligations: As an organization using eParkiet to collect and process participant data, you have legal responsibilities under GDPR and data protection laws:

• Lawful Processing - Ensure you have valid legal basis for collecting participant data
• Data Minimization - Only collect necessary information for tournament organization
• Participant Rights - Respond to requests for data access, correction, or deletion
• Data Security - Protect participant data from unauthorized access or loss

Participant Data Handling

Best Practices:

• Collect Only What's Needed - Limit data collection to information essential for tournament organization
• Secure Storage - Keep exported participant data secure and delete when no longer needed
• Access Control - Limit who has access to sensitive participant information
• Regular Review - Periodically review what data you're storing and why

Participant Rights: Participants have the right to:

• Access their personal data stored in your system
• Request corrections to incorrect information
• Request deletion of their data ("right to be forgotten")
• Receive their data in a portable format

System Security

Platform Security Features

eParkiet Platform Security: The eParkiet platform provides several built-in security measures:

• HTTPS Encryption - All data transmission is encrypted using SSL/TLS
• Secure Data Storage - Participant and payment data is stored securely
• Regular Updates - Platform receives regular security updates and patches
• Payment Security - Stripe integration provides PCI-compliant payment processing

Your Security Responsibilities

Account Security:

• Strong Password - Use a unique, complex password for your account
• Secure Access - Always log out after sessions, especially on shared computers
• Regular Monitoring - Review your account activity and report any suspicious behavior
• Software Updates - Keep your browser and devices updated with latest security patches

Data Handling Security:

• Export Security - Secure any data you export from the system
• Communication Security - Use secure channels when sharing sensitive information
• Physical Security - Protect devices and documents containing participant information
• Team Coordination - If sharing access, ensure team members understand security practices

Security Incidents and Support

If You Suspect a Security Issue

Immediate Actions:

1. Change Your Password - Immediately update your account password
2. Review Recent Activity - Check for unauthorized changes or data access
3. Contact Support - Report the incident through the help section in your dashboard
4. Document the Issue - Note what you observed and when

Prevention Strategies:

• Regular Password Updates - Change your password periodically
• Monitor Account Activity - Review your tournament and participant data regularly
• Secure Computing - Use updated, secure devices and networks
• Team Communication - Ensure anyone with account access understands security practices

Getting Help

Security Support:

• Platform Issues - Contact eParkiet support for system-related security concerns
• Account Access - Get help with password resets or login issues
• Data Concerns - Assistance with data protection and privacy questions
• General Guidance - Security best practices for tournament organizers

Next Steps

• Organization Settings - Configure your organization profile
• Payment Setup - Secure payment processing configuration
• Create Tournament - Start organizing your first secure tournament