Tournament Tickets and Registration

Comprehensive guide to setting up tournament tickets, managing registrations, and configuring pricing for dance competitions.

Ticket System Overview

The eParkiet ticket system manages all registrations and payments for your tournament. There are two primary types of tickets with different purposes and configurations.

Critical: Every tournament category must have a corresponding participant ticket to collect registrations and payments. Categories without tickets cannot accept participants.

Ticket Types

Participant Tickets

Purpose: For tournament competitors who will participate in dance categories.

Key Characteristics:

Must be linked to a specific tournament category
Collect comprehensive participant information
Process competition entry fees
Support early bird and tiered pricing
Include partner information collection
Require age and eligibility verification

Spectator Tickets

Purpose: For audience members who want to watch the tournament.

Key Characteristics:

Not linked to any categories
Collect basic contact information only
General admission or VIP seating options
Day passes or full tournament access
Simple registration process
Optional premium features

Creating Tournament Tickets

Access Ticket Management

Navigate to your tournament's ticket section:

Go to Tournaments in main navigation
Select your tournament
Click Tickets tab
Click Create Ticket or Add New Ticket

Configure Ticket Basics

Essential Information:

Ticket Name - Descriptive name (e.g., "Standard Adult A Entry")
Ticket Description - Detailed explanation of what's included
Ticket Type - Participant or Spectator
Form Template - Data collection requirements

Participant Tickets Only:

Linked Category - Select which competition category this ticket registers participants for
Partner Requirements - Individual or couple registration

Set Pricing and Availability

Pricing Configuration:

Base Price - Standard registration fee
Currency - PLN, EUR, USD, or other supported currencies
Early Bird Pricing - Discounted rates with deadlines
Late Registration - Surcharge pricing for last-minute entries

Availability Settings:

Sale Start Date - When registration opens
Sale End Date - Registration deadline
Maximum Quantity - Limit number of tickets sold
Purchase Limit - Maximum tickets per person/transaction

Configure Payment Processing

Payment Methods:

Stripe - Credit/debit card processing (primary method)
PayPal - PayPal account payments
Bank Transfer - Manual bank payment processing
Cash - On-site payment tracking

Payment Settings:

Automatic payment confirmation
Payment deadline configuration
Refund and cancellation policies
Invoice generation preferences

Advanced Ticket Configuration

Multi-Tier Pricing:

Early Bird - 20-30% discount for advance registration
Regular - Standard pricing during main registration period
Late Registration - 10-20% surcharge for last-minute entries
Group Discounts - Reduced rates for multiple registrations

Dynamic Pricing Examples:

Standard Adult A Entry:
- Early Bird (60+ days): €45
- Regular (30+ days): €60
- Late Registration (<30 days): €75
- Group Rate (5+ couples): €50 each

Category-Based Pricing:

Professional categories: Higher entry fees
Youth/Senior categories: Discounted rates
Popular categories: Premium pricing
Specialty categories: Custom pricing

Participant Data Collection:

Required Information:

Personal details (name, email, phone)
Emergency contact information
Age verification documents
Competition experience history
Partner information (if applicable)
Medical conditions or dietary restrictions

Optional Information:

Previous competition results
Dance instructor details
Travel and accommodation preferences
Photography/video permissions
Marketing communication preferences

Custom Fields:

Tournament-specific questions
Sponsor information collection
Special accommodation requests
Equipment or costume requirements

Registration Limits:

Per Category - Control competition size for judging
Per Ticket Type - Manage overall tournament capacity
Venue Constraints - Consider physical space limitations
Judging Capacity - Ensure adequate judging resources

Waiting List Management:

Automatic waiting list when capacity reached
Priority registration for returning participants
Notification system for available spots
Automatic promotion from waiting list

Transfer and Cancellation:

Category transfer policies and fees
Registration cancellation procedures
Refund timelines and conditions
Emergency cancellation protocols

Stripe Integration:

Real-time credit card processing
Automatic payment confirmation
International payment support
Secure payment data handling

Alternative Payment Methods:

PayPal integration for broader accessibility
Bank transfer for participants without cards
Cash payment tracking for on-site registration
Installment payments for expensive entries

Payment Monitoring:

Real-time payment status tracking
Failed payment notification and retry
Manual payment verification tools
Revenue reporting and analytics

Ticket Management Operations

Registration Monitoring

Real-Time Dashboard:

Current registration count vs. capacity
Revenue tracking by ticket type
Registration pace and trends
Payment status overview

Participant Communication:

Automatic registration confirmations
Payment receipts and invoices
Tournament updates and reminders
Category-specific communications

Bulk Operations

Mass Communication:

Email all ticket holders
Category-specific messaging
Payment reminder campaigns
Tournament update broadcasts

Data Management:

Bulk registration imports
Participant data exports
Registration status updates
Payment batch processing

Integration with Categories

Linking Process

Workflow: Categories must be created first, then tickets are created and linked to specific categories.

Participant Ticket Requirements:

Category must exist before ticket creation
Each category needs at least one participant ticket
Multiple ticket types can link to same category (different pricing tiers)
Ticket settings must align with category requirements

Registration Flow:

Participant selects ticket type
System validates category eligibility
Payment processing occurs
Participant automatically registered for linked category
Confirmation and next steps communicated

Category-Ticket Relationships

One-to-Many Relationship:

One category can have multiple ticket types
Different pricing tiers for same category
Early bird vs. regular pricing
Group vs. individual registration options

Example Structure:

Standard Adult A Category
├── Early Bird Ticket (€45)
├── Regular Ticket (€60)
├── Late Registration (€75)
└── Group Ticket (€50 each, min 5)

Spectator and Special Tickets

Spectator Ticket Configuration

General Admission:

Full tournament access
Basic seating
Standard pricing

VIP Options:

Premium seating
Complimentary refreshments
Meet-and-greet opportunities
Higher pricing with added value

Special Ticket Types

Staff and Officials:

Judges and officials
Volunteers and support staff
Media and photographers
Usually free or discounted

Partner and Family:

Participant family members
Dance partners for spectating
Group discounts available
Often packaged with participant tickets

Revenue and Analytics

Financial Tracking

Revenue Monitoring:

Total revenue by ticket type
Average ticket price tracking
Payment method performance
Refund and cancellation impact

Profitability Analysis:

Revenue vs. tournament costs
Category performance comparison
Pricing strategy effectiveness
Historical revenue trends

Registration Analytics

Participation Patterns:

Registration timeline analysis
Popular category combinations
Geographic distribution
Repeat participant tracking

Marketing Insights:

Traffic source effectiveness
Conversion rate optimization
Early bird uptake rates
Price sensitivity analysis

Mobile and Accessibility

Mobile Registration

Mobile-Optimized Experience:

Responsive design for all devices
Touch-friendly interface
Mobile payment processing
Offline capability for poor connections

Accessibility Features:

Screen reader compatibility
Large text options
Color contrast compliance
Alternative input methods

Multi-Language Support

International Accessibility:

Multiple language options
Currency conversion
Regional payment methods
Time zone considerations

Best Practice: Test the complete registration process from a participant's perspective before publishing your tournament. This includes mobile registration and payment processing.

Tournament Tickets and Registration

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